Portable Mini Mop Self Squeeze Strong Absorbent Magic Wiper for Kitchen

1. Eligibility for Return

You may request a return within 5 days of delivery if the product meets the following conditions:

• The item is unused, unopened, and in original condition
  
• All tags, labels, packaging, and protective materials are intact
  

🔔 Note:

Products clearly marked as “No Return” on the product page are not eligible for return or refund.

2. How to Request a Return

To initiate a return, please contact us at workwithekansh@gmail.com within 5 days of receiving the product and share the following details:

• Your order number
  
• Reason for return
  
• Clear photos of the product and packaging (if applicable)
  

Our support team will review your request and respond within 24–48 hours.

3. Return Shipping

• For non-defective returns (such as change of mind or personal preference), return shipping must be arranged and paid by the customer.
  
• For damaged, defective, or incorrect items, return pickup will be arranged by us at no extra cost after verification.
  

4. Damaged, Defective, or Incorrect Items

If you receive a product that is damaged, defective, or incorrect, please notify us within 48 hours of delivery.

To help us resolve the issue faster, we strongly recommend sharing a clear unboxing video along with photos of the product and packaging.

Once verified, we will offer a replacement or a full refund, as applicable.

5. Refund Processing

• Once the returned product is received and inspected, we will notify you via email regarding approval or rejection of your refund.
  
• If approved:
  
  
  Prepaid orders: Refunds will be processed to the original payment method.
  
  
  Cash on Delivery (COD) orders: Refunds will be processed via UPI or bank transfer. Customers must share valid payment details for refund processing.
  
  
  

Refunds are typically completed within 5–7 working days after approval.

6. Exchanges

Exchanges are available only in cases where the product is damaged, defective, or incorrect.

Please contact us within 48 hours of delivery with supporting photos or videos. Depending on availability, we will arrange a replacement or issue a refund.

7. Non-Refundable Items

The following items are not eligible for return or refund:

• Products marked as “No Return” on the product page
  
• Custom-made or personalized products
  
• Items showing signs of use, damage due to misuse, tampering, or missing original packaging
  

8. Contact Us

For any questions or assistance, please contact us at:

📧 workwithekansh@gmail.com

or through the Contact Us page on our website.

We aim to respond to all queries within 24–48 hours.